Qualify and route every inbound lead, automatically

AI agents that respond to inbound enquiries, ask the qualifying questions your team would ask, and route or book based on the answers.

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Response time decides who wins the deal

Inbound enquiries arrive unevenly and rarely during working hours. The cost is not usually a lost lead you know about — it is a slow first reply, an unqualified meeting that wastes an hour, or a high-intent prospect sitting behind ten low-intent ones in the same queue.

  • First replies delayed by hours or overnight
  • Every enquiry treated identically regardless of intent
  • Qualifying questions asked inconsistently, or not at all
  • Sales time spent on triage rather than on selling

What we build

An agent that engages immediately, asks your qualifying criteria in a natural exchange, and acts on the result — booking the meeting, routing to the right person, or capturing the details and following up later.

  • Immediate first response on your inbound channels
  • Your qualifying criteria, asked conversationally
  • Calendar booking for qualified prospects
  • Routing and assignment based on the answers given
  • Full conversation written back to your CRM

How the engagement runs

  1. Define qualification

    We turn what your best salesperson asks into explicit criteria the agent can apply consistently.

  2. Build the agent

    Conversation design, integrations with your calendar and CRM, and the routing rules.

  3. Test on real enquiries

    We run it against the kinds of messages you actually receive, including the awkward ones.

  4. Launch and tune

    Deploy, monitor the early conversations closely, and adjust the criteria as patterns emerge.

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Frequently asked questions

Will prospects know they are talking to an AI?

We recommend being straightforward about it, and we build it that way by default. Disclosure tends to matter less to prospects than getting a fast, accurate response — and being caught concealing it costs far more than disclosing it.

What happens with a high-value or unusual enquiry?

It escalates to a person. Handover rules are part of the build: you decide which signals should bypass the agent entirely and go straight to a named human.

Which channels can it work on?

Typically website chat, email, WhatsApp and social direct messages. Which ones make sense depends on where your enquiries currently arrive — we would rather cover two channels well than five poorly.

Does it integrate with our CRM?

Yes. The conversation and the qualification outcome are written back to your CRM, so your team sees the full context rather than a bare notification that something happened.

Can we change the qualifying questions later?

Yes, and you should expect to. The first version encodes your current understanding of a good lead; the criteria usually get sharper once you see real conversations against them.

Tell us what you want to automate

A short call to scope the workflow, followed by a written proposal with scope, timeline and cost before any work begins.

Book a strategy call