Terms of Service

These terms govern your use of www.octolade.com (the “site”), operated by Octolade LLC (“Octolade”, “we”, “us”). By using the site you accept them. If you do not accept them, please do not use the site.

These terms are not your project agreement

Client work is governed by a separate written agreement — a proposal, statement of work or contract signed by both parties. That agreement sets the scope, timeline, fees, intellectual property terms and warranties for your project. Where it conflicts with these terms, that signed agreement takes precedence. Nothing on this site forms a contract to deliver work.

Using the site

You agree not to:

• use the site unlawfully, or in a way that damages or disrupts it;
• attempt to gain unauthorised access to any part of the site, its servers or connected infrastructure;
• scrape, crawl or harvest content or contact details other than for ordinary search engine indexing;
• submit anything unlawful, misleading, or infringing someone else’s rights through our forms.

Enquiries and bookings

Submitting a contact form or booking a call does not create a contract or oblige us to take on your project. We may decline any enquiry. Anything we discuss on an introductory call — including indicative timelines or costs — is non-binding until set out in a signed agreement.

Intellectual property

All content on this site — text, design, graphics, logos, code and case studies — is owned by Octolade or used with permission, and is protected by copyright and trade mark law. You may view and print pages for your own reference. You may not republish, sell or exploit any part of it commercially without our written permission.

Ownership of work produced for a client is dealt with in that client’s signed agreement, not here.

Case studies and examples

Case studies describe work we have carried out. They are illustrative. Every engagement differs in scope, data, tooling and starting conditions, and nothing in a case study is a guarantee, forecast or promise of any particular result for your business.

Third-party links and services

The site links to services we do not control, including Calendly. We are not responsible for their content or their practices, and their own terms and privacy policies apply when you use them. This also covers Octolade Connect, which is operated by us but under its own terms.

No warranty

The site is provided “as is”. We do not warrant that it will be uninterrupted, error-free or free of harmful components, and to the extent the law allows we exclude implied warranties of merchantability and fitness for a particular purpose. Content is general information, not professional advice for your circumstances.

Limitation of liability

To the fullest extent permitted by law, Octolade is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the site. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Privacy

Our handling of personal data is described in our privacy policy.

Changes

We may update these terms. The date at the top shows when they last changed, and continued use of the site after a change means you accept the updated version.

Governing law

These terms are governed by the laws of the State of Texas, United States, and the courts of Travis County, Texas have exclusive jurisdiction over any dispute. If you are a consumer in the UK or EEA, this does not deprive you of protections available under the mandatory law of your home country.